8bb88f Privacy Policy

01 Introduction and Scope

This Privacy Policy ("Policy") describes how 8bb88f ("8bb88f", "the Platform", "we", "us", "our") collects, processes, stores, and protects personal data relating to users ("User", "Player", "you", "your") of the 8bb88f website at https://8bb88f.app and all associated services and features.

This Policy applies to all personal data provided to 8bb88f — whether at the point of account registration, through the 8bb88f Login process, during deposits or withdrawals, via customer support communications, or through your general use of the platform. By registering an account and using the 8bb88f platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

8bb88f is committed to maintaining the highest standards of data protection. All personal data is handled in accordance with applicable data protection legislation and industry best practices for online gambling platforms operating in Bangladesh.

02 Data Controller

For the purposes of this Privacy Policy, 8bb88f is the data controller responsible for your personal data. As data controller, 8bb88f determines the purposes and means by which your personal data is processed in connection with the 8bb88f platform.

All data protection enquiries, access requests, erasure requests, and other privacy-related communications should be directed to the 8bb88f data protection team at: [email protected] (plain text — not a clickable link). 8bb88f aims to respond to all data-related requests within 30 calendar days of receipt.

03 Information We Collect

8bb88f collects personal data from you in several ways during your interaction with the platform. The categories of personal data we collect include the following:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (to verify the 18+ age requirement)
• Gender (optional)
• Bangladesh National ID (NID) number or passport number (for KYC verification)
• Residential address in Bangladesh (division, district, and postal code)
• Mobile phone number (primary contact for OTP and account verification)
• Email address
• Username and encrypted password

3.2 Financial and Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet number associated with deposits and withdrawals
• Bank account details (where bank transfer is used — Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Visa or Mastercard partial card number (last four digits only; full card data is never stored by 8bb88f)
• Deposit amounts, withdrawal amounts, and transaction timestamps (in BDT)
• Transaction reference numbers and payment gateway identifiers

3.3 Betting and Gaming Activity Data

• Sports bets placed, including market, stake amount (৳), odds, and outcome
• Casino game sessions, wager amounts, game titles (e.g., Pragmatic Play, Evolution Gaming, NetEnt slots), and session duration
• Bonus usage history and wagering requirement progress
• Account balance history

3.4 Technical and Device Data

• IP address at time of 8bb88f Login and during active sessions
• Device type, operating system, and browser version
• Mobile network operator (e.g., Grameenphone, Robi, Banglalink, Teletalk)
• Session duration and navigation patterns within the platform
• Cookie data and similar tracking identifiers (see Section 9)

3.5 Communications Data

• Customer support tickets, emails, and chat transcripts submitted to [email protected]
• Survey responses and feedback submitted voluntarily
• Responsible gaming self-assessment responses

04 How We Use Your Information

8bb88f processes your personal data for the following purposes:

8bb88f will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis for doing so.

05 Legal Basis for Processing

8bb88f processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the 8bb88f Terms & Conditions, including account management, payment processing, and delivery of betting and gaming services.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and fraud prevention duties.
• Legitimate interests: Processing carried out to pursue 8bb88f's legitimate business interests, including platform security, fraud detection, responsible gaming monitoring, and service improvement — provided such interests do not override your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for direct marketing communications and optional analytics. You may withdraw consent at any time by contacting [email protected].

06 Sharing and Disclosure of Personal Data

8bb88f does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients only to the extent strictly necessary and only for the purposes set out in this Policy:

6.1 Payment Service Providers

When you make a deposit or withdrawal, relevant transaction data is shared with your chosen payment provider — such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or Visa/Mastercard payment networks — solely to facilitate the transaction. These providers operate under their own privacy policies and data protection obligations.

6.2 Game Content Providers

To deliver casino and slot game content, limited technical session data is shared with licensed game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. This data is limited to session tokens and is used solely to render game interfaces within the 8bb88f platform.

6.3 Identity Verification Services

For KYC and age verification, identity document data and personal details may be shared with trusted third-party identity verification service providers. These providers are contractually bound to process your data only for the specified verification purpose and to maintain equivalent data security standards to those applied by 8bb88f.

6.4 Legal and Regulatory Authorities

8bb88f may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law, court order, or in connection with the prevention or detection of fraud, money laundering, or other criminal activity.

6.5 Corporate Transactions

In the event of a merger, acquisition, or sale of all or part of 8bb88f's business, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, 8bb88f will notify affected users and ensure that equivalent data protection standards are maintained by the successor entity.

07 Data Retention

8bb88f retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account plus a minimum of 5 years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial and transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping obligations.
• Betting and gaming activity data: Retained for 3 years from the date of each gaming session or bet placement, unless a longer period is required for dispute resolution or regulatory purposes.
• Customer support communications: Retained for 2 years from the date of the final communication in each support case, unless the matter involves ongoing legal proceedings.
• Technical and device data (logs): Retained for 12 months from the date of collection, after which log data is anonymised or deleted.
• KYC verification documents: Retained for 5 years from the date of account closure or the date of the most recent transaction, whichever is later.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents any possibility of re-identification.

08 Data Security

8bb88f employs a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 8bb88f platform, including during the 8bb88f Login process and all payment transactions.
• Encrypted data storage for all sensitive personal data held at rest on 8bb88f's secured servers.
• Two-factor authentication (2FA) available for all 8bb88f accounts, strongly recommended to add a second layer of protection to the 8bb88f Login process via SMS OTP.
• Role-based access controls ensuring that internal access to personal data is restricted strictly to authorised 8bb88f personnel who require it for their specific job function.
• Regular security audits and penetration testing conducted by independent security professionals to identify and remediate potential vulnerabilities.
• Intrusion detection systems and real-time monitoring for suspicious activity across all platform infrastructure.
• Tokenisation of payment data — 8bb88f does not store full payment card numbers; card data is tokenised via our payment gateway partners.

While 8bb88f takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 8bb88f will notify affected users without undue delay.

09 Cookies and Tracking Technologies

8bb88f uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit https://8bb88f.app. The following categories of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the 8bb88f platform to function correctly. They enable core features such as secure 8bb88f Login sessions, account balance display, deposit and withdrawal workflows, and game session management. These cookies cannot be disabled without impairing basic platform functionality.

9.2 Performance and Analytics Cookies

These cookies collect aggregated, anonymised information about how users interact with the 8bb88f platform — such as which pages are visited most frequently, session duration, and error rates. This data is used solely to improve platform performance and the overall user experience. No personally identifiable information is collected through performance cookies.

9.3 Functional Cookies

Functional cookies remember your platform preferences — such as your preferred language (English), display settings, and responsible gaming reminder frequencies — to provide a more personalised experience across sessions.

9.4 Managing Cookies

You may adjust your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to use core features of the 8bb88f platform, including the 8bb88f Login process. For detailed guidance on managing cookies in your browser, please refer to your browser's official help documentation.

10 Your Data Rights

As a user of the 8bb88f platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 8bb88f data protection team at [email protected] with a clear description of your request and sufficient information to verify your identity.

• Right of Access: You have the right to request a copy of the personal data that 8bb88f holds about you, including the purposes for which it is processed and the categories of data involved.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. Minor updates such as mobile number or email address may be made directly within your account settings following 8bb88f Login.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8bb88f's legal retention obligations. Note that data required for AML compliance and financial records cannot be deleted within mandatory retention periods.
• Right to Restriction of Processing: You may request that 8bb88f restricts the processing of your personal data in certain circumstances — for example, while a rectification request is under review.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of 8bb88f's legitimate interests, or for direct marketing purposes. Marketing opt-out requests will be actioned within 5 business days.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8bb88f will respond to all data rights requests within 30 calendar days. Where a request is complex or numerous, 8bb88f may extend this period by a further 60 days, in which case you will be notified of the extension and the reason for it.

11 Children and Minors

The 8bb88f platform is strictly intended for adults aged 18 years and above. 18+ 8bb88f does not knowingly collect personal data from any individual under the age of 18. If 8bb88f becomes aware that personal data belonging to a minor has been collected, it will be deleted immediately and the associated account permanently closed.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on 8bb88f, please contact [email protected] immediately. 8bb88f takes the protection of minors extremely seriously and will act on all such reports without delay.

12 Third-Party Services and Links

The 8bb88f platform may reference or interact with third-party services in the course of delivering its features — including payment providers such as bKash and Nagad, and game content providers such as Pragmatic Play, Evolution Gaming, and Microgaming. These third parties operate under their own independent privacy policies, which 8bb88f does not control.

8bb88f is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party service you interact with in connection with 8bb88f's payment or gaming features. Where 8bb88f shares data with third-party processors, it does so under data processing agreements that require those parties to maintain appropriate data security and to process your data only for the purposes specified by 8bb88f.

13 Changes to This Privacy Policy

8bb88f reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business practices, or platform features. Where changes are material, 8bb88f will provide notice to registered users via email or a prominent notice on the platform prior to the revised Policy taking effect.

The effective date of the current version of this Privacy Policy is stated at the top of this document. Your continued use of the 8bb88f platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. The most current version of this Policy is always available at https://8bb88f.app/privacy-policy.

We encourage all 8bb88f users to review this Privacy Policy periodically to remain informed of how their personal data is being handled. If you have any concerns about changes to this Policy, please contact the 8bb88f data protection team before continuing to use the platform.

14 Contact and Data Enquiries

For all privacy-related enquiries, data access requests, erasure requests, consent withdrawal, or marketing opt-out requests, please contact the 8bb88f data protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please include "Privacy Request" or "Data Enquiry" in your email subject line for faster routing.
• Response Time: 8bb88f aims to acknowledge all privacy-related requests within 2 business days and provide a full response within 30 calendar days.
• Verification: To protect your personal data, 8bb88f will require you to verify your identity before processing any data access, rectification, or erasure request. Acceptable verification methods include confirming registered account details and submitting a copy of a valid NID or passport.
• Support Hours: 24 hours a day, 7 days a week, 365 days a year.

For general account support, responsible gaming assistance, or payment queries, please also use the same email address. All responsible gaming requests — including self-exclusion and deposit limit adjustments — are treated as high priority and actioned immediately upon receipt. Further information is available on the 8bb88f Responsible Gaming page.